DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126 Issue 4
June 1999
Maintenance Object Repair Procedures
9-87ANL-LINE, ANL-NE-L (8-Port Analog Line)
9
1 FAIL This does not indicate a hardware problem. The switchhook audit failed,
and the other updates were not performed because of this failure. This
condition may occur when the audit is performed at the same time that the
terminal equipment goes off-hook. Use the status station command to
determine when the port is available for testing.
1. When the port becomes available for testing, retry the command at
1-minute intervals for a maximum of 5 times.
5 FAIL This does not indicate a hardware problem but may indicate an internal
software error. The message waiting lamp update failed. The translation
and ringer updates were not performed bec ause of this failure.
7 FAIL The translation update failed. The ringer update was not performed
because of this failure. This does not indicate a hardware problem but may
be an internal software error.
8 FAIL This does not indicate a hardware problem but may be an internal software
error. The ringer update failed.
1. Retry the command at 1-minute intervals for a maximum of 5 times.
PASS The software and the port processor have the same status. User-reported
troubles on this port should be investigated by using other port tests, b y
examining station wiring , by examining the station, and b y ensuring that
the terminal is correctly translated as off-premises or on-premises.
NOTE:
This test always passes for circuit packs TN712 prior to vintage 14
and TN742 prior to vintage 6.
0NO
BOARD The test could not relate the internal ID to the port (no board). This could
be due to incorre ct translations, no board is inser ted, an incorrect boar d is
inserted, or an insane board is inserted.
1. Check to ensure that the board translations are correct. Use the list
config command, and resolve any problems that are found.
2. If the board was found to be correctly inserted in step 1, issue the
busyout board command.
3. Issue the reset board command.
4. Issue the release busy board command.
5. Issue the test board long command. This should re-estab li sh the
linkage between the internal ID and the port. If this is not the case,
dispatch to check to ensure that there is a valid board inserted.
Table 9-35. TEST #36 Station Status and Translation
Audits and Updates Test — Continued
Error
Code Test
Result Description/ Recommendation
Continued on next page